1. Our Commitment
1-1Inclusive Marketplace
Listifys aims to enable buyers and sellers of diverse abilities to discover listings, communicate safely, and manage accounts. Accessibility is integrated into product design, engineering, and customer support training.
1-2Standards and Guidelines
We strive to conform to widely recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA for web experiences and platform-native accessibility guidelines for iOS and Android applications.
2. Accessibility Measures
2-1Design and Development Practices
- Semantic HTML and accessible component patterns where supported
- Keyboard navigability for core flows including search, messaging, and account settings
- Visible focus indicators and sufficient color-contrast targets
- Text alternatives for meaningful images and icons
- Captions or transcripts for essential video help content where published
- Responsive layouts that support zoom up to two hundred percent (200%)
2-2Testing and Monitoring
We combine automated scans, manual audits, and assistive-technology spot checks before major releases. Severity-rated issues are prioritized in our engineering backlog.
2-3Vendor and Content Responsibility
Third-party embeds, such as maps or payment widgets, are selected with accessibility considerations. User-generated listing photos and descriptions may not always include alternative text supplied by sellers; buyers may request additional details through messages.
3. Platform Features That Support Accessibility
3-1Web
Skip navigation links on primary templates, form labels associated with inputs, error messages linked to fields, and adjustable text sizing through browser controls.
3-2Mobile Apps
Support for screen readers such as VoiceOver and TalkBack on primary navigation, listing cards, chat threads, and notification settings. Dynamic Type and font scaling are supported on most screens.
3-3Support Accommodations
If you cannot complete verification, dispute, or payout steps due to a disability-related barrier, contact contact@listifys.com. We offer reasonable assistance alternatives, which may include guided support or extended response windows for documented requests.
4. Known Limitations
Despite our efforts, some areas of the Platform may present accessibility barriers. We are actively working to remediate known issues.
4-1User-Generated Content
Listing galleries, PDF attachments, and seller-created formatting may lack headings, alt text, or readable contrast. Moderation tools encourage clear titles and descriptions but cannot guarantee full accessibility of every post.
4-2Third-Party and Legacy Screens
Older admin tools, embedded maps, and certain promotional microsites may not yet meet all WCAG 2.1 AA success criteria. Redirects to accessible alternatives are provided where feasible.
4-3Live Community Features
Real-time voice or video features, where offered, may have limited captioning. Users who need text-based negotiation can rely on messaging and structured offer tools.
5. Legal and Regional Context
5-1United States
We monitor requirements under the Americans with Disabilities Act and Section 508 for applicable government-facing offerings. Private marketplace features are designed with ADA principles in mind.
5-2European Accessibility Act
For services within scope of the European Accessibility Act as it becomes applicable to e-commerce services, we track conformance timelines and publish updates to this statement.
5-3India
We support the Rights of Persons with Disabilities Act, 2016 principles by pursuing reasonable accessibility improvements and responsive support for Indian users who report barriers.
6. Feedback and Complaints
6-1Report a Barrier
Email accessibility@listifys.com or contact@listifys.com with the subject line "Accessibility." Include the page URL or app screen, device and browser or OS version, assistive technology used, and a description of the issue.
6-2Response Target
We aim to acknowledge accessibility reports within three (3) business days and propose remediation or a workaround within fifteen (15) business days for issues within our control, subject to complexity.
6-3Escalation
If you are dissatisfied with our response, reply to your ticket requesting escalation to the accessibility program lead or contact contact@listifys.com.
7. Continuous Improvement
7-1Roadmap
Ongoing work includes improved focus management in multi-step listing flows, expanded ARIA labeling on map-based search, and higher-contrast themes for low-vision users.
7-2Statement Updates
This statement was last updated July 14, 2026. We review it at least annually and after major product launches. Listifys — 1000 Bearcat Way Suite 105 Unit 5, Morrisville, NC 27560, USA | Workafella Cyber Crown HiTech City, 7th Floor HUDA Techno Enclave Madhapur, Hyderabad Telangana 500081, India.
Contact
For questions about this policy, contact Listifys Legal or Privacy. Safety reports: contact@listifys.com.
Mailing address
USA
1000 Bearcat Way Suite 105 Unit 5
Morrisville, NC 27560
Canonical path: /legal/accessibility
Regional rights for United States: California Privacy Rights
