Seller Policy

1-1Seller Status

A "seller" is any user who posts items or services for sale on the Platform, whether occasionally or as a business.

Listifys is an intermediary and does not take ownership of your inventory unless a separate written agreement states otherwise.

2-1Account Standing

You must maintain an account in good standing with accurate contact information and completed verification steps required for your category or region.

2-2Legal Authority

You must have lawful ownership or authorization to sell listed items and the capacity to enter binding sale contracts under applicable law.

2-3Business Sellers

Business sellers must disclose business identity where required by consumer law, including GSTIN or comparable tax identifiers in India when applicable.

3-1Required Information

Each listing must include a clear title, accurate description, honest pricing, appropriate category, and photos that represent the actual item.

• Condition grade or defect disclosure
• Brand, model, size, quantity, or specifications
• Whether price is fixed or negotiable
• Pickup, shipping, or delivery options available

3-2Photo Requirements

Photos must be well-lit and show the item from relevant angles. Stock photos are discouraged unless supplemented with actual item images.

Watermarks may not obscure item details or impersonate Listifys branding.

3-3Prohibited Listing Practices

Keyword stuffing, hidden fees, misleading "free" offers with mandatory add-ons, and cross-posting identical inventory excessively across unrelated categories are not allowed.

4-1Setting Prices

You control listing prices subject to applicable law and Listifys anti-fraud rules.

If you advertise discounts, the reference price must reflect a genuine prior price or market practice permitted in your jurisdiction.

4-2Platform Fees

Listifys may charge listing fees, promotion fees, or transaction fees as disclosed at the time of listing or sale. See our Payment Terms for details.

4-3Tax Obligations

Sellers are responsible for determining and collecting applicable taxes, including GST in India, unless Listifys is legally required to collect tax on your behalf.

5-1Timely Communication

Respond to buyer inquiries within a reasonable time. Mark items as sold or remove listings when no longer available.

5-2Handover and Shipping

Honor agreed pickup times and shipping timelines. Provide tracking information when shipping and package items securely.

5-3Item Condition on Delivery

Items must match the listing description at handover. Material discrepancies may result in cancellations, refunds, or enforcement under our Buyer Policy and Refund & Cancellation Policy.

6-1Accepted Payment Methods

Use payment methods supported by Listifys or mutually agreed lawful methods that provide transaction records.

Redirecting buyers to unverified external payment pages to evade fees or safety tools is prohibited.

6-2Payout Holds

We may place temporary holds on payouts pending account verification, fraud review, buyer dispute investigation, or legal compliance checks.

6-3Chargebacks

Sellers are responsible for chargebacks resulting from non-delivery, misrepresentation, or failure to honor refunds required by law or policy.

7-1Fair Dealing

Do not cancel confirmed sales without legitimate reason. Retaliatory cancellations after price disputes undermine marketplace trust.

7-2Reviews and Feedback

You may not coerce positive reviews, threaten buyers over feedback, or offer unrelated incentives solely tied to review outcomes.

7-3Off-Platform Circumvention

Completing sales off-platform solely to avoid fees on transactions initiated through Listifys violates this policy when done systematically.

8-1Listing Moderation

Automated and human review may flag listings for policy violations, poor buyer experiences, or legal risk.

8-2Seller Metrics

Persistent late shipments, high cancellation rates, or frequent buyer complaints may reduce visibility, trigger verification, or result in selling restrictions.

8-3Suspension

Serious or repeated violations may lead to account suspension as described in our Account Suspension & Termination Policy.

9-1India

Sellers in India must comply with consumer disclosure requirements, lawful return practices for defective goods, and applicable e-commerce rules for business sellers.

9-2European Union and United Kingdom

Business sellers may need to provide pre-contract information, withdrawal rights for distance contracts where applicable, and GDPR-compliant data handling for buyer communications.

9-3United States

Sellers must comply with FTC guidance on endorsements, truthful advertising, and state-specific consumer protection rules.

10-1Seller Support

Seller policy questions:

• Email: contact@listifys.com
• Safety: contact@listifys.com
• Listifys — 1000 Bearcat Way Suite 105 Unit 5, Morrisville, NC 27560, USA | Workafella Cyber Crown HiTech City, 7th Floor HUDA Techno Enclave Madhapur, Hyderabad Telangana 500081, India
• Website: https://listifys.com